| Customer Service experience at a local drug store:
Waiting in line behind s-l-o-w customers and equally slow cashier. Behind the counter is another employee ignoring the growing line of customers. Then, the telephone rings and the second employee perks up, lifts her cell phone out of her pocket, checks to see if it's ringing. When she discovers it is not her cell, she puts it back in her pocket and ignores the store telephone.
Ignorant! |