| I think America has some of the worst bureaucrats in the world. In Hong Kong (British system) the people over the phone are so warm and friendly and genuinely willing to help. In America, you get such an attitude of "I'm here until I can punch that clock" that you just get mad on stat.
The difference a warm tone makes is incredible.
Don't forget this is all in good fun!
"I want to know God's thoughts; the rest are details."
Albert Einstein
"The devil is in the details"
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